MANAGEMENT
Project Management
Tired of projects running over budget or behind schedule?
Give your project managers the tools to manage successful
projects and have satisfied clients.
Time Management
Wish you had another hour in your day? Get the tools to
get organized and be more productive. Learn where to put
your effort where you get the most return.
Delegation
Do you have people who are bottlenecks in your organization?
Give them training so they can delegate effectively and
get even better results than by doing it all themselves.
Quality Improvement
Do your procedures help or hinder the quality of your
services or products? Quality improvement training
will show you and your staff how to pinpoint and correct
the causes of quality problems.
Performance and Development Review
Dread doing annual performance reviews? Learn new tools
for performance and development review that turn the process
into a positive experience for all involved.
Business Development
Having trouble getting your staff to be rainmakers? Give
them some tools that will build their confidence and capabilities
in developing more business and new customers for your
organization.
Meeting Facilitation
Burned out on meetings that get off track and run over?
Learn how to manage productive meetings whether you are
in charge or just a participant.
COMMUNICATIONS
Interpersonal Communications
Is poor communications the most common excuse you hear
for misunderstandings and errors? Learn critical communication
skills that increase common understanding, goals and improve
relationships.
SpeedReading People
What if you could “read” people like
a book, so quickly and effectively that you grasped their
motivations and values almost as soon as you met them?
What if you could understand their preferred styles of
communication and “speak their language” almost
immediately? As certified trainers for SpeedReading People,
we will show you how to use readily observable clues like
appearance, demeanor, energy level, body language, vocabulary,
interests and patterns of language to quickly understand
what drives other people and what drives them away. And
how to “SpeedReach People” to really connect
by speaking their language. The training includes ongoing
access to on-line tools for everyday application of what
you learn so that you choose the communication strategy
that will work best for each individual. For more information,
visit www.speedreadingpeople.com.
Team Building/Personality Styles
Does your staff work well as a team? Learn ways to improve
team building by understanding different working styles
and how to energize your teams by combining complementary
skills.
Conflict Management
How many conflict avoiders and conflict producers do you
have to deal with? Learn skills to effectively handle
and resolve conflict when you are one of the parties or
a third party.
Relationship Building Skills/Personality Styles
Do you have relationship challenges with some customers
or associates? Learn about different personality styles
and how they can create great working relationships.
Coaching Skills
Could your managers be better coaches to their staff?
Give them a helping hand by showing them the skills to
coach and mentor their staff so they feel individually
motivated.
Negotiations
Do you ever feel like you gave away the farm in a negotiation?
Keep the farm! Get to understand what the other party
really needs, how to set and justify your targets, and
deal with tactics.
Leadership and Motivation/Personality Styles
Do you want to be more of a leader than a manager? Learn
the characteristics of effective leaders and how you can
develop skills to lead and guide a motivated team.
Effective Sales Presentations
Do your sales presentations need revitalizing? Learn how
to develop creative, attention grabbing and persuasive
sales presentations no matter what you are selling.
Personalizing your Sales Approach
Ever feel like you lost a sale because you didn’t “click”
with the customer? Learn how to personalize your sales
approach to develop rapport with your customers and meet
their individual needs.
Exceptional Customer Service
Ever lost a customer because they didn’t get the service
they expected? Give your staff the tools to work as a
positive representative of your organization with all
kinds of customers and personality types.
Management
Consulting & Facilitation Services
Management
Consultants • Corporate Trainers • Facilitators
